You have 30 days from the delivery date of your YERKA Bicycle to request a full refund. Feel free to try it out for up to 10 days, and if it doesn't excite you, you're welcome to return it as per our refund policy. Refunds are processed within 5 to 10 business days. To initiate a return, please reach out to us at contact@ngmobility.com.au or via our website chat.
THE NEXT BIG THING
UNLEASH THE YERKA V4
01. The Lock System
The integrated lock system offers added security, featuring a patented design by YERKA.
02. Anti-Theft Nuts
The YERKA comes equipped with anti-theft nuts featuring a unique pattern that requires a special adapter for disassembly, included with your bike.
03. COMPATIBLE ACCESSORIES
A rack or baby seat. A set of mudguards. You choose. Yerka adapts to you with a variety of accessory mounts.
04. Gears
Shimano NEXUS 3 speed.
Fast Delivery
2 business days for metro areas, 5 for regional Australia.
Warranty
2-Year warranty policy
Return
10-Day returns
After-Sale Service
Enjoy free service at our workshop
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Frequently Asked Questions
What does the satisfaction guarantee entail?
What material is the YERKA V4 made of?
The YERKA frame is made of a Chromoly alloy and parts of Aluminium.
This combination allows us to achieve superior strength at a very low weight.
Thanks to this, YERKA is lighter than an equivalent bike + a lock without compromising its resistance and security.
In addition, all YERKA components are made of high-quality Aluminium.
What if I lose the keys to my YERKA V4?
The YERKA V4 comes with two keys and an ABUS card with a unique code. If you lose both keys, please contact NG Mobility customer support with your ABUS card details for assistance in obtaining a replacement set.
Still have questions? Send us your question by filling out the form below, we will be happy
to assist you.