Electric Bikes & E-Scooters in Brisbane

Excellent Customer Service. Very Easy to deal with.

I did online order, parcel arrived promptly however I ordered the wrong size. NG sent me the correct size and stickers so I could return the product that didn't fit. Very happy with the products they sell and their prompt customer service.

Really impressed with NG Mobility. The service was exceptional from start to finish. They were incredibly helpful and responsive, and went above and beyond to make sure I was getting the right product.

They even questioned the helmet model I had chosen and checked that it was actually what I wanted — which it turned out it wasn’t! I really appreciated them taking the time to make sure I got the right thing rather than just processing the order.

Everything was sorted quickly and my order arrived in just four days. Fantastic customer service — I wouldn’t hesitate to recommend NG Mobility and will definitely use them again.

Well made, very well integrated. Just looks a little big on my head.

Bought a Unit1 Smart Light through NG Mobility and needed a small part replaced a few months later. David handled it quickly and without any fuss: clear communication, no hoops to jump through, and the replacement arrived promptly and works perfectly.

I was very happy with how it was handled. I've already bought three Unit1 products from them and I'll keep buying from them. Would definitely recommend to friends.

Very responsive and helpful

Received in good Time and condition , as documented seems to be a good product, but had concern about the Photochromic visor not changing Colour but with longer time in the Sun it seems to work and darkened