The standard DiroDi Rover Gen 6 comes with rigid forks (no suspension). The DiroDi Rover Plus Gen 6 comes with front suspension forks.

Whether you need front suspension forks depends largely on the type of riding you'll be doing. Front suspension forks can be very beneficial if you plan to ride on rough terrain, such as gravel paths, trails, or over obstacles, as they improve comfort and control by absorbing shocks and bumps. They can also reduce rider fatigue and maintain better traction by keeping the front wheel grounded. However, if you're primarily riding on smooth, paved roads, rigid forks might suffice. They provide a more direct transfer of power and are lighter, making for an efficient and responsive ride. Moreover, the correct tyre pressure is also crucial. Fat tyres that are properly inflated can act as a natural suspension system. For the DiroDi Rover, it is recommended to maintain the tyre pressure at or below 20 PSI. At this pressure, the fat tyres can somewhat absorb the roughness of uneven terrains, and thus providing a smoother and more comfortable ride.

DiroDi e-Bikes are water-resistant but not submersible. Avoid using pressure hoses or jet power washers when cleaning.

Less than 1% of DiroDi bikes sold are returned. We are so confident in our bike's quality that we offer a hassle-free return policy. If you change your mind within 10 days of receiving your item, you can return it to NG Mobility's store located in 232 Montague Rd., West End, Qld 4101, for a full refund.

We offer a 2-year warranty against manufacturing faults on e-bike frames and a 1-year warranty on electronic and all other parts.

Although it's rare, if you notice any issues with your bike, please get the bike repaired at our Brisbane Store in West End. Always contact us (contact@ngmobility.com.au) before making a decision. Our customer support team will help you get your bike back on the adventure ASAP.